Found a changed baggage rule, a confusing explanation or a link that opens the wrong product? Use the form below to contact CarryOnSizes. Specific details help us check the affected guide and its sources.
Reporting a correction
Please include the address of the CarryOnSizes page and the passage that needs attention. Add a link to the current official policy where possible. A screenshot can be described in your message, but this form does not accept attachments.
For airline rules, include the operating carrier, route, fare type and relevant travel date. These details can explain why an allowance differs from the general policy. You do not need to send a booking confirmation or passenger details.
For luggage specifications, name the exact model and version. Tell us whether the difference concerns external size, empty weight, a retailer listing or warranty terms. Products with similar names can have different measurements.
Other messages
You can also report a broken page, accessibility problem or an explanation that is difficult to use on your phone. Include your browser and a brief description of what happened. Avoid including account credentials or other private information.
For a privacy request, describe the previous interaction and the information concerned. Our privacy policy explains how contact messages are handled. We may need to confirm that a request concerns your own information.
Who can help with your trip or purchase?
CarryOnSizes publishes independent information. Your airline handles bookings, baggage purchases, refunds and case-specific carriage approval. Airport security and border authorities decide screening and entry questions within their responsibilities.
If you need an immediate airport decision, contact the operating airline or responsible authority directly. We cannot issue a baggage waiver or guarantee that an item will clear screening. For an order, return or warranty claim, contact the retailer or manufacturer.
Before you send
Leave out passport numbers, Known Traveler Numbers, booking references, payment information and passwords. Your name, email address and a clear description are enough for an editorial inquiry. Messages are delivered by email to the site’s administrative inbox.
We assess corrections against the available evidence and may ask for clarification. Sending a message does not guarantee a particular response time or an article change. Read our editorial process for how we handle sources and corrections.